Just uninstall cs5, clean a cleaning use of the CC tool to resolve installation problems. Make sure your file is downloaded to your hard drive sizes are expected file sizes.
If you don't know how, ask someone to do it for you. Please download Adobe Support Advisor th detect the problem. "However, when we click on"Get Adobe Support Advisor.
When we install, we get massage: "we met the following problems. Please download Adobe Support Advisor detect the problem. "However, when we click on"Get Adobe Support Advisor. Please see failed to initialize the installation program It is not to us to show how to solve the problem. Download Adobe Support Advisor to identify the problem! "Installer initialization failed." I have tried everything what it but no dice.
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